How to Ride


Riding the bus for the first time may feel a bit daunting with so much to learn. You may be asking things like: How do I pay for my ride? How do I know when to get off? What’s a pull cord? How do I figure out what route to take?

No worries. We understand and several of us have been there, too. To help ease any anxieties or answer any questions you may have, we put together a few videos that can help walk you through our system.

And if you find that you still have questions afterwards, please don’t hesitate to give our Transit Navigators a call at (615) 880-3597.

You’ll be riding like a pro in no time.

Watch Playlist 

People can go to, visit Customer Care at the Elizabeth Duff Transit Center at WeGo Central in downtown Nashville, call 615-862-5950, or check out the Transit app and Google for route schedules and maps.

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All bus and train fares are sold through QuickTicket, WeGo’s fare payment system. QuickTicket is available as a reloadable card or a smartphone app and may be used on most WeGo routes, services, and vehicles. Please note, QuickTicket is currently not available for Access trips.

To purchase fare or find out how to use QuickTicket, please visit

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2-hour unlimited: $2.00

Full Day: $4.00

Full Calendar Month: $65.00

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1-Ride (Exact cash only. No change or transfers given) $2.00 

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WeGo local service buses are fitted with an easy-to-use bike rack. Each bike rack can accommodate two bikes and are available on a first-come, first-served basis. WeGo buses operated by Gray Line of Tennessee also can accommodate bikes in their luggage compartments. Bikes are also allowed on the WeGo Star.

E-bikes can be placed on the front bus rack provided they weigh 55 pounds or less and have a maximum tire width of two inches. Foldable e-bikes are allowed onboard buses but must be safely stowed. There are no weight or tire size restrictions on the Star but passengers must provide their own securements.

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Youth, seniors, persons with disabilities, and Medicare cardholders may be eligible for discounted fares. Apply for a Discount ID in person at WeGo Central.

Discounts will not be applied to fare pricing until the rider has a Discount ID.

Children 4 years of age and younger ride for free.

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Contact Customer Care at WeGo Central or call 615-862-5950

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The requirements and application can be found at Access - Transit Services | WeGo Public Transit (

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The Transit app provides tracking for WeGo buses. It can be found in your app store.

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We post information about major disruptions on our social media channels and on the alerts page of our website: Alerts - Ride | WeGo Public Transit (

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