If you have qualified for a personal care assistant (PCA), this person may ride with you at no additional charge. The PCA must be picked up and dropped off at the same locations as the passenger, and the PCA must be at least 10 years old. If you would like to have another person ride with you who is not a PCA, then that person is considered an escort and will be charged the regular fare. If you have a PCA or escort, the Customer Care representative must be informed at the time you make your reservation.
Service animals are permitted to travel with Access passengers. Small animals that are not service animals must be in an enclosed cage to ride in the vans.
WeGo guarantees space for the customer, their PCA, and one escort. Others may ride as long as space is available. The Customer Care representative must be informed when you make your reservation. All children, except those age four and younger, are required to pay the full fare. Parents are responsible for providing a car seat for children age four and younger. Any child older than four who is not riding in a car seat must remain seated and use a safety belt. Children may not be held on an adult’s lap.
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