Journey Pass

 

Journey Pass is Nashville's largest-ever fare-free transit program. Funded through Choose How You Move, Journey Pass gives eligible Davidson County residents free access to rides on WeGo Public Transit. Whether you're heading to work, school, a doctor’s appointment, the grocery store, or a community gathering, Journey Pass helps all of us get there. To see upcoming Journey Pass registration events, click here.

Who’s Eligible?

Journey Pass is intended to make transit easier and more accessible for people living on limited income. The implementation of the program is happening in phases. In the first phase, which is underway now, Journey Pass is available to Davidson County residents who currently receive social services through select Metro departments and partner agencies. Implementing the program in phases allows WeGo to adjust operations as needed to handle increased demand, gather feedback from riders, and ensure the program is efficient, sustainable, and user-friendly before expanding to serve more people in 2026.

To ensure sign up is as easy as possible, the first phase uses current Metro service providers to verify a person’s demonstrated need. Their clients have already gone through income verification to access services, so this approach makes sign-up easier. 

The income threshold for future expansion has not yet been determined, and feedback at [email protected] is welcome as recommendations are developed. 

Current administering Metro partners include:

• Metropolitan Action Commission (MAC)
• Metropolitan Development and Housing Agency (MDHA)
• Metro Social Services (MSS)
• Metro Public Health Department (MPHD)
• Office of Homeless Services (OHS)

People receiving services from one of these Metro partners can sign up for Journey Pass at a scheduled outreach event. 

New partner agencies are being added to the program regularly, so people interested in Journey Pass are encouraged to watch for updates at WeGoTransit.com. Anyone not currently receiving services from partnering Metro departments will be considered as part of the next phase of program expansion in 2026.

Registration Events

The following Journey Pass registration events will be held at the Elizabeth Duff Transit Center at WeGo Central, 400 Dr. Martin Luther King Jr. Blvd., Nashville, TN:

• April 15 from 7 a.m. to 7 p.m.
• April 22 from 7 a.m. to 7 p.m.
• April 29 from 7 a.m. to 7 p.m.

What to Bring to a Registration Event

Thank you for your interest in the Journey Pass Program. To sign up at a Registration Event, you must bring a document that shows you qualify. This document must come from a Metro department that works with the program. Use the list below to find out what document you need to bring.

The table below can help you know what to bring with you to a Registration Event. Bring a current letter or document from one of these programs.

To sign up at a Journey Pass registration event, you must bring the required documents. If you forget them, you will not be able to register that day.

If You Don’t Have Your Document Yet

You can still prepare before the registration event. Try one of these steps:

• Contact your Metro Department or service provider and ask for a copy of your approval letter.
• Ask your Metro Department how to request a Journey Pass card if you cannot get the document before the event.

How It Works

Journey Pass rides are loaded onto a QuickTicket card. Each Journey Pass must be registered using a participant’s name, date of birth, and phone number/email address.

• Already have a QuickTicket card? Journey Pass will be added to it.
• Need a QuickTicket card? You can get a card by registering at a scheduled outreach event.