Funded through Choose How You Move, Journey Pass gives eligible Davidson County residents free access to WeGo Public Transit. To receive a Journey Pass, bring the required documents to a Journey Pass Registration Event or ask a partner agency where you currently receive services. To see upcoming Journey Pass registration events, click here.
2.23 Millon
Total Ridership |
13,089
Registrations |
102
Total Events |
As of August 6, 2026 |
How Does It Work?
Journey Pass rides are loaded onto a new QuickTicket card. Each Journey Pass must be registered using a participant’s name, valid date of birth, and phone number/email address. Once registered, you can ride for free for three years on: WeGo local and regional buses, WeGo Access (for riders with disabilities), WeGo Link (base fare only), and WeGo Star. Journey Pass does not cover WeGo Access On-Demand or Vanpool services.
If your card is lost or stolen, bring a valid photo ID to the Elizabeth Duff Transit Center at WeGo Central, which is open Monday through Friday, 6 a.m. to 6:30 p.m.; Saturday, 8 a.m. to 5 p.m.; and Sunday, 10:30 a.m. to 2:30 p.m.
Your card may be revoked if you do not follow WeGo’s Customer Code of Conduct.
Registration Events
Upcoming Journey Pass registration events are listed below:
Elizabeth Duff Transit Center at WeGo Central (View Map)
- August 12 – 7 a.m. to 7 p.m.
- August 15 – 8 a.m. to 5 p.m.
- August 17 – 7 a.m. to 7 p.m.
- August 19 – 7 a.m. to 7 p.m.
- August 24 – 7 a.m. to 7 p.m.
- August 26 – 7 a.m. to 7 p.m.
- August 31 – 7 a.m. to 7 p.m.
What to Bring to a Journey Pass Registration Event
Before you go to a Journey Pass Registration Event, make sure you have:
- A valid form of photo identification
- One current document from the list below
| Category |
Acceptable Documents |
| HCVP (Housing Choice Voucher Program) |
- Official Voucher Document
- Approval/Recertification Letter
|
| LIHEAP (Low-Income Home Energy Assistance Program) |
|
| MAC (Metro Action Commission) |
|
| MDHA (Metropolitan Development and Housing Agency) |
- New Housing Assistance Payment (HAP)
- Contract Request for Tenancy Approval (RTA) approval letter
|
| MSS (Metro Social Services) |
- Journey Pass Program Referral Letter
|
| SNAP (Supplemental Nutrition Assistance Program) |
- Approval/Verification/Certification Letter
- Access to the One DHS SNAP Benefits portal on a smartphone or screenshot of Tennessee Department of Human Services website showing approval
|
| TANF (Tennessee Assistance for Needy Families) |
|
| TennCare Medicaid |
|
| WIC (Women, Infants & Children) Program |
- Eligibility Documentation
|
Don't Have an Acceptable Document?
- Contact one of the below partner agencies where you currently receive services and ask how you can request a Journey Pass.
- If you do not have an acceptable document and do not currently receive services from one of our partners, we encourage you to watch this page for new partners being added to the program and the latest updates on future expansion phases.
- Your feedback is welcome as we continue to shape the program. Please send your experiences, comments, and questions to [email protected].
Questions?
WeGo Customer Care can be reached here or by phone at 615-862-5950.